Privacy Policy for Trondheim.com and Trondheim.no

This privacy policy applies to the websites Trondheim.com and Trondheim.no and describes how we collect, use and protect information about our users. We take your privacy seriously and comply with applicable privacy laws, including the General Data Protection Regulation (GDPR).
1. Introduction
Trondheim.com and Trondheim.no (hereafter referred to as "the websites") are owned and operated by the Municipality of Trondheim. By using our websites, you consent to the processing of your personal data as described in this privacy policy.
2. What Information Do We Collect?
We collect both personal and technical information when you visit our websites. This information may include:
Personal Data: Such as name, email address, and contact details that you provide through forms or when registering for our newsletter.
Technical Information: Such as IP address, browser type, language settings, and information about how you use the websites, including which pages you visit and which features you use. We use this to analyze what you find interesting on our site.
We use Google Analytics to monitor and analyze website traffic in order to improve user experience and enhance content. Google Analytics helps us track key metrics such as page views, user behavior, and interaction patterns on the site. This data allows us to identify trends, optimize content, and ensure that our website serves the needs of our visitors effectively. We are committed to protecting your privacy, and all data collected through Google Analytics is anonymized. We do not share personally identifiable information, and the data is processed in accordance with applicable privacy laws, including the GDPR.
3. How Do We Use the Information?
We use the information we collect for various purposes, including:
To provide you with relevant information about Trondheim and the services offered on the websites through our newsletter.
To improve the user experience by analyzing how the websites are used.
4. Sharing Information
We do not share personal information with third parties.
5. Cookies
The websites use cookies to enhance the user experience. Cookies may be used to analyze how the site is used, to customize content and advertising, and to remember settings and preferences.
Cookie Bot Policy
We use Cookie Bot to manage consent for the use of cookies. When you visit our websites for the first time, you will be asked to consent to the use of cookies. You can change your cookie settings at any time by going to the Cookie Bot settings at the bottom of the website.
Cookie Bot ensures that we only use cookies that are necessary for the operation of the websites, and cookies used for analytics and marketing purposes will only be used if you have given your consent.
6. Your Rights
As a user, you have the right to access and correct your personal data. You also have the right to request the deletion of your personal data and the right to withdraw your consent for the processing of your data. To exercise your rights, you can contact us via email or through the contact form on the websites.
7. Security
We take necessary precautions to protect your personal data from unauthorized access, alteration, destruction, or disclosure.
8. Changes to the Privacy Policy
We reserve the right to update this privacy policy. Any changes will be published on our websites, and the changes will take effect from the time they are posted.
If you have any questions regarding this privacy policy, please contact us using the contact information provided on the websites.
This privacy policy was last updated: 26th February 2025.
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